Frigidaire 24'' Built-In Dishwasher

Cannot contact customer service at all!

Not pleased Customer 9/10/2021

Dishwasher does not clean...did everything suggested. I am now stuck with a dishwasher that doesn't work and there is no one I can contact at Frigidaire! Not even the Chat!!!!
Originally posted on frigidaire.com

No, I do not recommend this product

Works fine at first, but really a piece of junk

Andrew2284 9/8/2021

This seriously worked fine for the first year and a half, which bumped it up a star. Then, for occasional washes, it left the soap pod at the bottom of the dishwasher. Whether or not the dishes were thoroughly cleaned or not varied and was unpredictable. Customer service never responded to my emails. So we switched to liquid dishwasher detergent and had no problem for months. It was leaving soap at the bottom of the dishwasher and leaving dirty dishes. We cleaned the spray arms, used vinegar, Affresh, and even had the water valve replaced. The same problem occurred. We owned it just over two years. Frigidaire lost a customer with this one.
Originally posted on frigidaire.com

No, I do not recommend this product

Holl379 9/7/2021

We got this a week ago and used twice with no problem; loaded to use this morning and door wouldn™€™t fully lock nor would it shut off and water was spraying/pushing the door open. Had to unplug the unit to turn it off. Super disappointed especially since we™€™ve got a Frigidaire fridge ordered for delivery too!! May need to reconsider other brands. Plus when I called for help I was disconnected due to call volume! Poor impression all around so far.
Originally posted on frigidaire.com

No, I do not recommend this product

Locking mechanism is constantly sticking

Todd7581 8/29/2021

Bought this few months back, washes good, but the door locking mechanism has become a constant issue. It will not ™€œreset™€ so it will not close and latch. Have to take the door apart, manually ™€œreset™€ the latch and go on from there. Usually will last a week before have to redo it again.
Originally posted on frigidaire.com

No, I do not recommend this product

How this dishwasher has 4 stars I'll never know

Madam Amanda 8/26/2021

PLEASE read all the 1 star reviews. It does, in fact, leave water all over the tops of your dishes when the heated dry is used. The detergent receptacle has also become stuck shut on several occasions. This is a sub-par product, mostly installed in new homes.
Originally posted on frigidaire.com

No, I do not recommend this product

Where's the vent?!?

foreverwet 8/24/2021

You may be wondering why your dishes, are wet are the drying cycle completes. This particular model doesn't have a vent! So, all the condensation that builds up during the wash/dry cycle is trapped inside. Since it can't escape it just disperses back onto the dishes.
Originally posted on frigidaire.com

No, I do not recommend this product

The purpose is clean dishes but that™€™s not what you get!

Nyla29 8/20/2021

This dishwasher is awful! It was put into my newly built home and when I tell you it™€™s awful I am not exaggerating. The pods don™€™t dissolve. The dishwashing liquid doesn™€™t dissolve. I have done all that I was suggested and there has been no change. I am buying a new one and it will not be Frigidaire because the quality of it is awful! Highly disappointed.
Originally posted on frigidaire.com

No, I do not recommend this product

JUNK...DO NOT BUY

CityBoy624 8/18/2021

Similar to many other reviews, the pod drops into the basin and doesn't dissolve. I have have to run from start to finish 3-4 times before it actually works. Ridiculous!! Seriously, don't buy this dishwasher.
Originally posted on frigidaire.com

No, I do not recommend this product

Useless

upset911 8/17/2021

This came with our brand new home in 2019. Only used 3 time. Warranty already up. I will not pay for extended warranty. Does not wash dished properly.
Originally posted on frigidaire.com

No, I do not recommend this product

Not even a year in!

Anitra1 8/15/2021

I purchased this dishwasher when I purchased my house. It has just stopped working out of nowhere. I™€™m still in my 1 year warranty I™€™m hoping it can be replaced. I wish I had read reviews before purchasing.
Originally posted on frigidaire.com

No, I do not recommend this product

Dies out of warranty

Enraged79 8/14/2021

I would give zero stars if I could. We bought a Frigidaire dishwasher two years ago from Home Depot. Everything ran fine until about 3 months ago when I™€™d sometimes notice the dish pop soap didn™€™t dissolve. This was occasional at first, we blamed dish pops. It started happening more frequent and we stopped the dish pops, but the problem became more frequent and worse. We called a repairman and he came today. He said he took out the pump and cleaned it (though not that dirty) and it seemed to work. Tonight I go to run the dishwasher and I find the sane thing. Soap not dissolved and dirty dishes that I had to hand wash. We are both very upset and disappointed as the dishwasher is still pretty new. We always loved Frigidaire products so this disappointment has thrown us for a loop. We never even run the dishwasher more than once a day so we are extremely shocked. Picture of how I find the soap every time now.
Originally posted on frigidaire.com

No, I do not recommend this product

Unhappy with Dishwasher

Chad8769 8/11/2021

This Frigidaire dishwasher was installed in March 2020 and after only 14 months of light use, it stopped cleaning. Of course, it was beyond the one year warranty! Machine times out when filling with water and pump kicks on and hums. It would cost almost as much to have it repaired as it would to replace it completely, so I will have to pay for a new dishwasher, installation and haul away of the broken dishwasher. I am very disappointed in this Frigidaire appliance as well as previous Frigidaire dishwashers that always broke down every couple years.
Originally posted on frigidaire.com

No, I do not recommend this product

Terrible Washer Zero stars if possible

ktm45 8/11/2021

This washer was installed from the builder in our brand new house. The house and washer are just over a year old and it has stopped working. Cascade pods that were put into the washer do not disintegrate and it has even melted tops to pyrex dishes. Highly disappointed in this washer and frigidaire as a company. Will not buy another frigidaire product again!!!
Originally posted on frigidaire.com

No, I do not recommend this product

Not worth it

Screw your nickname 8/8/2021

Not even 2 years old and the circulation pump went bad.
Originally posted on frigidaire.com

No, I do not recommend this product

Wash pump blew out after only 14 months!

MaureenV 8/7/2021

This Frigidaire dishwasher was installed by the builder in a new construction home. After only 14 months of light use, it stopped working. Of course, it was beyond the one year warranty! After I spent $85 for a service call from a private repair man, he explained that the wash pump was broken. It would cost almost as much to have it repaired as it would to replace it completely, so I will have to pay for a new dishwasher, installation and haul away of the broken dishwasher. I am very disappointed in this Frigidaire appliance.
Originally posted on frigidaire.com

No, I do not recommend this product

Cracked tub

Brh111 8/5/2021

Brand new, went to use and found water running over floor. Found 6 inch crack in tub.
Originally posted on frigidaire.com

No, I do not recommend this product

Very Unhappy with this dishwasher

BikerMom50 7/29/2021

We bought this dishwasher 9 1/2 months ago and have called the store that we bought it from to see if we could find out if we bought the extended warranty because we were in the middle of moving and have misplaced the receipt and the store said they only can check back up to 3 months, so we contacted the company and OF COURSE they WERE NO HELP!!! Our dishwasher has been leaking from the bottom of the door for over a month and we have tried to replace the bottom door seal but it still leaks and of course, nothing from the company or from the store we bought it from! I have had a Frigidaire refrigerator for 13 years now and it has been working great other than the light on the water/ice dispenser in the door keeps blowing out but my husband said it is a loose wire most likely. I definitely DO NOT RECOMMEND THIS ITEM!!!!
Originally posted on frigidaire.com

No, I do not recommend this product

Buttons??

Heather87 7/29/2021

Bought my house in April of this year and these ™€œbuttons™€ are horrendous!!! I seriously have to jam them down!!! Still within the warranty I am sure I need to call tomorrow because I have had ENOUGH! I thought it was just the start button but it™€™s ALL buttons
Originally posted on frigidaire.com

No, I do not recommend this product

Started out fine, and then ...

DrSPH 7/28/2021

After some installation frustration (feeder hose would not seat under the dishwasher), once resolved all seemed to be going well. Although, there remained one oddity - the door has no latch mechanism.I've owned several dishwashers and all had either a pull or slide lever to lock the door closed. This model has no such latching mechanism, though the instructions make several references to "latch the door."Didn't seem to be an issue until recently where now the door is opening, most bizarrely, WHILE RUNNING. Rather peculiar for a not even 6 mo old dishwasher. Am expecting some sort of resolution.
Originally posted on frigidaire.com

No, I do not recommend this product

Not cleaning

Bcarp44 7/23/2021

I bought this a month ago and it doesn™€™t clean well at all. I™€™m having to wash dishes afterwards. Completely worthless and defeats the purpose of having a dishwasher.
Originally posted on frigidaire.com

No, I do not recommend this product

Quit working

bucks2for1 7/21/2021

One year and four months old. Runs through initial cycle but nothing after that. Same results on any setting. Makes a ping or beep every so often but nothing else. Very disappointed.
Originally posted on frigidaire.com

No, I do not recommend this product

Issues and it™€™s not even hooked up yet

Js725 7/13/2021

Dishwasher has cosmetic defects and I just waited all morning for service that never showed up. The local business they said would come told me that Fridgedaire schedules appts without their knowledge. So now I™€™m waiting another week for another local business to arrive. In the mean time my contractor asked me to find out if there is a side mounting bracket available for this model and I just waited on hold for 45 mins only to have the rep say hold on and she put me back into the que. Needless to say I am out happy with this company already!
Originally posted on frigidaire.com

No, I do not recommend this product

Love the simplicity!

speedym 7/12/2021

Bought this last month, never having had a dishwasher before, Absolutely love how simple it is...
Originally posted on frigidaire.com

Yes, I recommend this product

Dishwasher broke 1 year 3 months into use

Steven Ee 7/12/2021

Died due to "bad motor".... Still a brand new washer. Don't recommend.
Originally posted on frigidaire.com

No, I do not recommend this product

Stopped working

Damnnjackie 7/9/2021

Could not trouble shoot. Now we™€™re just stuck with a not working dishwasher thst is brand new . So annoyed
Originally posted on frigidaire.com

No, I do not recommend this product

CRAPPY

Tiffany0509 7/7/2021

dishwasher is probably used once every 4 months (2years old appliance) and has quit working. wont even come on.
Originally posted on frigidaire.com

No, I do not recommend this product

Quit Working after only 13 months

DMCH 7/6/2021

I purchased this 13 months ago. Exactly one month after my warranty ran out, it quit working. It heats, and fills, but nothing else. Very disappointed.
Originally posted on frigidaire.com

No, I do not recommend this product

Quality of product

Gary Brown 6/29/2021

I purchased this unit on 05-10-2021. It was professionally installed on 05-13-2021. Historically, it has never performed at an acceptable level. The dishes and silverware, having been properly loaded, are not cleaned and the dry cycle does not dry the dishes adequately. Most have to be dried before putting them into the cabinet for storage. I want to return this item for one of better quality but the store where I purchased it will not go beyond the 30 day return policy and referred me to Frigidaire. Unfortunately, your company does not service customers unless it is convenient for Frigidaire and then only Monday-Friday. They put you on notice that response might involve long wait times due to COVID. That is a worn out excuse today with most companies back to more customer sensitive service. Since I cannot talk to communicate with anyone with Frigidaire I must assume I am stuck with this poor quality product and be forewarned in the future not to purchase a Frigidaire product.
Originally posted on frigidaire.com

No, I do not recommend this product

Just ok

Cabineyes 6/29/2021

For the cost, this is a nice looking dishwasher. It is very loud and the prongs on the inner baskets are not particularly useful. They are too spaced out from the outside walls.
Originally posted on frigidaire.com

No, I do not recommend this product

Recirc Pump went bad after 2 years

JamesWheat 6/28/2021

The dishwasher itself functioned great, didn't have to soak dishes for hard scum or anything, always worked perfectly. However 21 months after purchasing, the performance fell through the ground, not even dissolving the dishwasher pods that the dishwasher recommends. Finally narrowed it down to the recirc pump, turns out it wasn't cleaning because the spray arms weren't functioning because the pump wasn't pumping. About $100 part, easy to swap, but a bit annoying that only 21 months of operation the pump failed. Tl;Dr:Great dishwasher, seems like the recirc pump is the Achilles heel.
Originally posted on frigidaire.com

No, I do not recommend this product

Builder Installed

ALyles43 6/27/2021

I've been in my house for 9 months! I normally wash dishes on hand and and place them in the dishwasher to dry. With this machine, I can't choose to dry only, which is fine so I run complete cycles. The only thing............IT DOES NOT DRY!!!! I have to dry not a few, but all of my dishes before putting them away, which defeats the purpose of having it on heated dry and having the rinse aid filled. To make things worse, there is a foul smell when I open it. I know there is no food stuck in there since I literally rinse (basically wash) my dishes before loading. Also, when I hold the button for 3 seconds or more, it does not lock. When I try pushing other buttons, there is no change. So basically, I have a dishwasher that "looks" like it has multiple functions, but can only perform 1; normal wash and heated dry, but don't dry. Not happy because I bought a brand new house with classy looking appliances, which were considered an upgrade, but now the responsibility falls on me to have my 9 month old dishwasher replaced. Would not recommend this product.
Originally posted on frigidaire.com

No, I do not recommend this product

Horible Dishwasher

Regina 14k 6/26/2021

I purchased a new home and the builder installed this dishwasher. I will list my diappointment in order of priority. First it has heated dry, however, when the cycle is finished running the dishes aren't just damp, they are wet. There isn't an option to run a separate dry cycle. It isn't like the heat is working at all. I had a 21 year old dishwasher in my old place and it dried better than this one! Second it is loud. And, third the buttons are hard to push. I wouldn't recommend this product.
Originally posted on frigidaire.com

No, I do not recommend this product

Worst Dishwasher

Tey1 6/23/2021

I hate this dishwasher it doesn™€™t dry the dishes on heat. After it completes the cycle the dishes are still wet. I have only had it for 6 months.
Originally posted on frigidaire.com

No, I do not recommend this product

Poor Dishwasher

Bianca R 6/20/2021

This dishwasher does not person the way I thought it would. Every older dishwasher that I™€™ve had in the past has been better than this one. It doesn™€™t even have a dry setting and the buttons are hard to push. I don not recommend this dishwasher. If you can upgrade, please do or you will be very disappointed as I am. Heed the warning!!
Originally posted on frigidaire.com

No, I do not recommend this product

Dishes crash together

Deb Reinert 6/20/2021

When I pull the bottom rack out, the dishes crash together no matter how I load it. Other folks in our development have the same problem. This is the worst dishwasher I have ever seen.
Originally posted on frigidaire.com

No, I do not recommend this product

Worst Drying & Difficult to Start

Dar KAW 6/17/2021

This is the absolute worst drying dishwasher I have ever owned. Dishes are always wet though on heat dry. Also, very difficult to start. Button has to be pushed in exactly the right spot or else.
Originally posted on frigidaire.com

No, I do not recommend this product

Terrible.

Zach G 6/15/2021

We have had this dishwasher for a little over a year and everything seemed to be going well until recently. Just this past week, after running the cycle as normal, my wife found the cascade dishwasher pod laying on the bottom of the machine. I assumed it was a fluke, as she had a large flower vase in front of the door, so I removed it and ran the cycle again. No such luck. Another new pod laying at the bottom of the machine. They aren't dissolved at all and the dishes are still as dirty as when we added them. Just this past week, certain dishwasher safe items are now MELTING when we have washed them dozens of times before. I don't know how Frigidaire can sell this product with confidence.
Originally posted on frigidaire.com

No, I do not recommend this product

Would not recommend

UnoOUT 6/13/2021

Our builder installed all frigidaire appliances in our home. I would rather play UNO with the devil than use these products. Our dishwasher is only 16 months old, and it's not completing a cycle; the material in the top and bottom rack is peeling off, so now the racks are starting to rust, the compartment that holds the pods doesn't open, and you have to wash the dishes more than once to clean them. I am highly disappointed. When you call customer service, they are no help.
Originally posted on frigidaire.com

No, I do not recommend this product

Parts failed after 2 yrs would not buy anything fridgeidare again I was going to get the fridge but HECK NO I AM GOING TO END UP PAYING AROUND WHAT I PAID FOR NEVER CALLED CS NO HELP AGAIN

Jlo54 6/10/2021

I bought a fridgidare dishwasher and stove o 4-2019 the dishwasher water value is bad
Originally posted on frigidaire.com

No, I do not recommend this product

Wiring problem

Bayli 6/10/2021

I bought about 18 months ago, worked fine until a few weeks ago and all the sudden it wasn™€™t running right, repair guy came out and it ends up being a wiring issue on the pump I guess, so now every time I run my dishwasher I generally have to reach under and jiggle this little connection on the wiring harness
Originally posted on frigidaire.com

No, I do not recommend this product

After two years

Surdna 6/8/2021

After 2 years this dishwasher will not drain the water , repairman said it needs new computer board and a valve, hardly used at all now repairs will be more than the dishwasher
Originally posted on frigidaire.com

No, I do not recommend this product

I like the features

pjdan 6/5/2021

Bought this 2 weeks ago, and I can't get it to start, so I am highly upset that it needs repaired already.
Originally posted on frigidaire.com

No, I do not recommend this product

Builder, installed

I see a future Repla 6/2/2021

Yes, I've only been in my new home two months, but the first month --just gave up on trying to turn it on --I have Rheumatoid Arthritis and to use my fingers or my thumb on unit...is very painFUL! You have to use some force to get this going and I've only used it several times because it does have an Oder when not in use! Should I pour some bleach inside when It is not going to be used for a week or so?
Originally posted on frigidaire.com

No, I do not recommend this product

Would Rather Wash Dishes by Hand!

JMac_NOMOREFrigidair 5/20/2021

Our builder installed this unit. After only 13 months it stopped putting water into the wash and we have wasted numerous pods trying to figure out why our dishes weren't clean. Trying to contact customer service has been a large fiasco. You have to drill down to so many menu on their phone tree only to learn you will be on hold forever. Very disappointing in this product.
Originally posted on frigidaire.com

No, I do not recommend this product

About to replace after 16 months...

Roady2727 5/19/2021

Our builder installed this dishwasher. I would not recommend anyone buying this dishwasher for their home. At about 11 months, we had to wash our dishes twice to get them clean (after rinsing dishes prior to running them through the dishwasher). Now the dishwasher will not complete a cycle.
Originally posted on frigidaire.com

No, I do not recommend this product

Nothing you want here

Justsayno 5/18/2021

Makes a nice box to plant flowers in; would not recommend for actually washing dishes.
Originally posted on frigidaire.com

No, I do not recommend this product

Terrible

Sam91 5/16/2021

Haven™€™t even had this 6 months and the top shelf falls off all the time and it has rust in it. Of course rust isn™€™t covered. Would not recommend buying this brand
Originally posted on frigidaire.com

No, I do not recommend this product

Worst purchase ever

POOP 5/2/2021

I bought this dishwasher about 6 months ago worked great for the first 2 now doesn't clean. I have to re wash everything everytime I use it had a technician come out only for them to tell me nothing was wrong. Never will I go with fridgidaire dishwashers again.
Originally posted on frigidaire.com

No, I do not recommend this product

Bad

Em Jay 4/27/2021

Poorly designed, hard to press buttons, dished not clean. It™€™s annoying that you have to use Cascade for the best performance, including the rinse aid. I don™€™t want to use those chemicals. No vent. Dishes don™€™t dry. Entire inside stays wet at all times. Smells bad due to no ventilation and excess moisture. So bad.
Originally posted on frigidaire.com

No, I do not recommend this product

bad

Angelitoore 4/25/2021

I bought this a year ago dosen't work I don't Recomended
Originally posted on frigidaire.com

No, I do not recommend this product